BioSpine Tampa - Business Office Specialist

About the role

About BioSpine In Tampa BioSpine Institute is a premier spine care provider committed to changing lives through innovative minimally invasive surgical techniques and exceptional patient experiences. Our success is built on a team of skilled, compassionate professionals who are passionate about delivering outstanding care. We believe in supporting our employees, encouraging growth, and creating a workplace where teamwork, excellence, and patient-first values thrive.

Under the direction of the Business Office Manager, or Center Administrator, the Business Office Specialist (BOS) can assume responsibility for multiple business office functions based on the needs of the Center. The functions may include any combination of insurance verification, front desk coordination, surgery scheduling, medical records coordination, collection of financial responsibilities, and administrative assistance. This role requires strong communication with patients, internal colleagues, and physician’s offices, attention to detail, and knowledge of healthcare insurance plans, billing procedures, and other primary functions associated with a medical practice. This role can also serve as a platform for cross training of Business Office colleagues.

Responsibilities

Insurance verification:

• Verify insurance coverage by confirming patient’s insurance eligibility and benefits with various providers (HMOs, PPOs, Medicare, and Medicaid); document and update patient insurance details in the system and maintain up-to-date records.
• Investigate and resolve discrepancies in insurance information attached to patient account.
• Ensure valid authorizations were received from physician’s office for the scheduled procedure; confirm by contacting insurance companies and contacting physician’s offices in the event of missing