Biometrics (Fingerprinting) Technician - On Call
This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation’s lawful immigration system. The position is located in Las Vegas, NV and works as part of a dynamic team supporting USCIS Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates.
About the role
This is an on-call (casual) team member position. On-call employees are expected to be available all five days, Monday through Friday from 7:45 AM to 4:15 PM for substitute coverage as needed. This is not a regular full-time or part-time position; it is a casual on-call role. Employees may occasionally be notified the night before or day of needed coverage. Hours are not guaranteed, and income may vary as this is an "as needed" position.
Responsibilities
- Complete biometrics registration for applicants seeking legal immigration to the United States.
- Ensure all who enter the ASC are approved applicants and visitors while providing interior and exterior crowd control.
- Enforce ASC rules and policies, including screening applicants for valid appointment notices and identification.
- Provide front-line customer service as representatives of Amentum and the United States Government, ensuring applicants are treated with respect, sensitivity, and courtesy.
- Safeguard Personal Identifiable Information (PII), including applicant paperwork, identifications, and electronic biometric data.
- Perform quality biometrics processing, including capturing electronic fingerprints, photographs, and signatures within established processing times.
- Utilize crowd control barriers (stanchions or rails) to maintain a safe and organized entry process.
- Visually inspect applicants and their belongings prior to facility entry.
- During health crises (e.g., pandemics), ask applicants health-related questions and deny entry per customer requirements.
- Conduct periodic interior and exterior facility checks and report concerns to the Site Supervisor.
- Assist in contacting local law enforcement or first responders when necessary.
- Manage and complete administrative paperwork, including tracking processing times, reconciling biometrics captured, maintaining visitor logs, and signing off on facility checks.
Requirements
- Must be a U.S. citizen to obtain and maintain facility credentials/authorization.
- High school diploma or equivalent.
- Ability to speak and write in English.
- Ability to stand for the duration of scheduled shifts (excluding breaks).
- Ability to hold and grasp applicants’ hands to obtain quality fingerprints.
- Ability to work in a fast-paced environment with the public.
- Basic computer and typing skills.
- Successful completion of biometrics training and certification within sixty days of hire.
Desired Skills
- Ability to speak a foreign language.
Pay
$17.96 per hour.
Benefits
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement benefits (including 401(k) matching).
- Educational reimbursement.
- Parental leave.
- Employee stock purchase plan.
- Tax-saving options.
- Disability and life insurance.
- Pet insurance.
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions.