Biometrics (Fingerprint) Technician - On Call

This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation’s lawful immigration system.

About the role

This position works as part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations in Portland, OR. Amentum provides all required job training for qualified candidates.

This is an on-call (casual) position. On-call employees are expected to be available all five days, Monday through Friday from 7:45 AM to 4:15 PM for substitute coverage as needed. Notification of on-call needs may occasionally occur the night before or day of. Hours are not guaranteed, and income may vary as this is an "as needed" role. This position is ideal for candidates seeking flexibility, supplemental income, or those who wish to remain active in a work environment without a committed schedule.

Responsibilities

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all who enter the ASC are approved applicants and visitors while providing interior and exterior crowd control.
• Assist staff in enforcing ASC rules and policies.
• Provide front-line customer service as representatives of Amentum and the United States Government, ensuring applicants receive the highest level of service with sensitivity, courtesy, and respect.
• Safeguard Personal Identifiable Information (PII), including applicant paperwork, identifications, electronic biometric data, and reports.
• Perform quality biometrics processing, including capturing electronic fingerprints, photographs, and signatures within established processing times.
• Screen applicants for valid appointment notices and identification before allowing entry into the facility.
• Utilize crowd control barriers (stanchions or rails) to ensure safe and organized entry.
• Visually inspect applicants and their belongings prior to entry.
• During health crises (e.g., pandemics), ask applicants about illness status and deny entry per customer requirements.
• Conduct periodic interior and exterior facility checks and report concerns to the Site Supervisor.
• Assist in contacting local law enforcement or first responders when necessary.
• Manage and complete administrative paperwork accurately, including tracking processing times, reconciling biometrics captured, maintaining visitor control logs, and signing off on facility checks.

Requirements

• Must be a U.S. citizen to obtain and maintain facility credentials/authorization.
• High School Diploma or equivalent.
• Ability to speak and write in English.
• Ability to stand for the duration of scheduled shifts (excluding meals and breaks).
• Ability to hold and grasp applicants’ hands to obtain quality fingerprints.
• Ability to work in a fast-paced environment with the public.
• Basic computer and typing skills.
• Successful completion of biometrics training and certification within sixty days.

Skills

• Ability to speak a foreign language (desired).

Pay

$21.52 per hour.

Benefits

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement benefits (including 401(k) matching).
• Educational reimbursement.
• Parental leave.
• Employee stock purchase plan.
• Tax-saving options.
• Disability and life insurance.
• Pet insurance.

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions.