Biometrics (Fingerprint) Technician - On Call

Original posting: 08/26/2026 – open until filled.

About the role

This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation’s lawful immigration system. As a Biometric Technician (BT), you will be responsible for supporting the mission of a government program located in Baltimore, MD. This position works as part of a dynamic team of professionals assisting the USCIS Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates. This is an on‑call (casual) team member; on‑call employees are expected to be available Monday through Friday, 7:45 am to 4:15 pm for substitute coverage as needed at the site. It is not a regular full‑time or part‑time position but a casual on‑call role. Efforts are made to notify on‑call personnel in advance of site needs, though occasionally notification occurs the night before or day of. Interested candidates must meet this availability. Hours are not guaranteed and employees work on an “as needed” basis, so a steady income stream cannot be guaranteed. The on‑call position suits candidates seeking flexibility, supplemental income, and the ability to stay active in a work environment without a committed schedule.

Responsibilities

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting staff in enforcing ASC rules and policies.
• Provide front‑line customer service as representatives of Amentum and on behalf of the United States Government.
• Provide applicants with the highest level of customer service as a primary responsibility.
• Work with the public, display a cheerful and inviting demeanor, smile, manage applicants with sensitivity and courtesy, and treat applicants with respect as USCIS ASC customers.
• Safeguard all areas where Personal Identifiable Information (PII) is vulnerable, such as applicant paperwork, identifications, electronic biometric data, and reports.
• Perform quality biometrics processing, including capturing electronic fingerprints, photographs, and signatures within established program‑wide processing times.
• Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing entry to the ASC.
• Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
• Visually inspect applicants and their belongings prior to allowing entry