Biomedical Technician-Field Service (Rochester, NY w/Company Car)

About the role

TRIMEDX associates share a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Every associate looks forward to coming to work each day and makes a difference. This is a unique culture—join our team!

Responsibilities

• Install, inspect, troubleshoot, repair, calibrate, and verify the performance of complex biomedical equipment.
• Collaborate with medical and clinical staff to ensure safe operation and use of clinical equipment.
• Assist in developing specifications for new clinical equipment.
• Document the status of repairs, inspections, unusual equipment situations, and customer concerns.
• Manage subcontractors, vendors, and outside service technicians to ensure proper service delivery.
• Maintain biomedical expertise through ongoing training and education.
• Perform special projects as assigned.
• Ensure the accuracy and integrity of the equipment database, including inventory, PA schedules, nomenclature, and service history.
• Adhere to regulatory compliance and organizational policies.
• Build and maintain customer relationships, discuss equipment status and functionality with clinicians, and provide a positive representation of TriMedx services.
• Perform periodic inspections of inventory, verify security analysis for new equipment, and make recommendations regarding inventory management.
• Travel to multiple client hospital sites, primarily for service operations and special projects.

Requirements

• Minimum 3 years’ experience working with biomedical equipment in a clinical engineering environment.
• Valid driver’s license required; variable travel requirements depending on primary site.
• Complex computer skills, including system administration, error code interpretation, hard drive defragmentation, power supply replacement, computer code interpretation, and networking concepts.
• Ability to integrate information from various sources.
• Excellent interpersonal and customer service skills.
• Strong written, verbal, and presentational communication skills.

Qualifications

• 2 year degree in a technical/electronics field or equivalent experience required.
• This requirement will be waived if the applicant has received the TRIMEDX Trained Certification or completed an equivalent biomedical related certification program.

Skills

• Complex computer skills.
• Interpersonal and customer service skills.
• Written, verbal, and presentational communication skills.

Benefits

Comprehensive benefits package includes medical, dental, vision, 401K, Paid Time Off (PTO), and 9 paid holidays.

Pay

$27-33 per hour

Schedule

Consistent travel is required. Ability to travel up to 75% of the time will be required in this position. Travel is primarily regional. All other duties as assigned.