Biomedical Technician 1 - Richmond, VA

Respond to service calls within a hospital or healthcare system in Richmond, VA. Evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction.

Responsibilities

• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
• As instructed, implement GE/customer facility contract and support business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner.
• Ensure all test equipment is tracked and 100% calibrated on time.

Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
• One year of experience.

Special Physical Requirements

• Must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Must be able to reach at, above, and below shoulder level, flex/extend neck, and have good hand and finger dexterity.
• Specific vision abilities required include color, close vision, distance vision, peripheral vision, and depth perception.
• Willingness to be available "after hours" or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Benefits

• Professional development and challenging careers.
• Competitive compensation.
• Relocation assistance provided.

On-site position. GE HealthCare will not sponsor individuals for employment visas for this job opening.