Biomedical Services Manager

We need to output HTML fragment with sections: About the role? The posting includes intro paragraph about company and role description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We need to parse content. First, intro: "Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We help healthcare organizations ensure their medical equipment is available and ready when patients need it. As a Technical Services Manager, you will provide strategic direction, leadership and technical services management for biomedical and field service technicians within an assigned geographic area. You will help ensure medical equipment is received, repaired and maintained in a timely and cost-effective manner by appropriately trained and certified personnel. You will also oversee accurate customer records and billing, strengthen customer relationships and participate in activities that support revenue growth." That's about the role. So we can have

About the role

with

containing that paragraph. Next "What's in it for You?" bullet list: A leadership role where your work directly supports healthcare customers and medical equipment readiness. The opportunity to lead, coach and develop a team of technical service professionals. Broad responsibility across technical services, customer relationships, operational performance and financial management. Opportunities to collaborate with operational and commercial partners to improve service, contain costs and grow customer relationships. A role focused on continuous improvement, teamwork, quality, safety and operational excellence. These are benefits. So we can have

Benefits

with

• each. Next "What You Will Do in This Role?" list of duties. That's responsibilities. So

  Responsibilities

  with
  • each bullet. Next "What You Will Need for This Role?" list of requirements. That's qualifications/requirements/skills. We need to decide sections: Requirements, Qualifications, Skills. The posting includes: Associates degree required but a Bachelor’s degree in biomedical engineering, electronics or related field preferred. 3 - 5 years of experience in supervising/managing medical service technicians or engineers. Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers or medical equipment manufacturers. Medical equipment preventive maintenance, repair and handling experience. Able to read and understand technical manuals and electric/pneumatic schematics. Business and financial management expertise, including ability to manage a budget, assist with contract and account margin maintenance and support district office operations. Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint). Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required. Valid driver’s license. Able to lift and/or push 75 pounds. Possesses quality orientation with a “get it right the first time” attitude. Complies with patient privacy laws in all matters. Effectively builds credibility and trust with customer administration, clinicians and staff. Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations. Maintains and projects confidence, enthusiasm and a professional image. Demonstrates strong communication and presentation skills (listening, writing and speaking). Demonstrates team orientation and shows respect for others. Flexible, coachable. Proactive and self-directed. Organized; prioritizes to meet deadlines. Customer focused; willing to go above and beyond. We can split into Requirements (education, experience), Qualifications (knowledge, technical), Skills (soft skills). But we need to avoid thin sections; maybe combine into one Requirements section with all bullet points. However guidelines: Prefer a few substantive sections over many thin ones. So we could have Requirements (education + experience), Qualifications (technical knowledge), Skills (soft skills). But each would be substantive enough. But we also have Benefits already. Pay and Schedule not mentioned, so omit. We also have location info: Primary Job Location: Norman Regional Health System Additional Locations (if applicable): Job Title Technical Services Manager I Company Agiliti Location City: Norman Location State: Oklahoma. This is metadata; we can fold into a short

    maybe under About the role or separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we can include a short paragraph after About the role maybe:

    Location: Norman, Oklahoma (Norman Regional Health System).

    We must remove boilerplate: EEO, vaccination, benefits list? Actually benefits list we kept. The EEO statement and accommodation statements are boilerplate; remove. Also "If you require assistance with your application, please contact recruiting@agilitihealth.com." remove. Also "Agiliti offers a robust suite of benefits..." we already captured benefits; but we need to ensure we don't duplicate. The benefits list includes health insurance etc. We'll keep that as Benefits section. We must preserve all substantive information; not invent or summarize away detail. So we need to include each bullet exactly as given, but we can rephrase? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the bullet points verbatim (or close). We can copy them. Let's extract bullets. Benefits bullets: - A leadership role where your work directly supports healthcare customers and medical equipment readiness. - The opportunity to lead, coach and develop a team of technical service professionals. - Broad responsibility across technical services, customer relationships, operational performance and financial management. - Opportunities to collaborate with operational and commercial partners to improve service, contain costs and grow customer relationships. - A role focused on continuous improvement, teamwork, quality, safety and operational excellence. Responsibilities bullets (from "What You Will Do in This Role?"): Let's list each sentence separated by period? The text is a long paragraph with many sentences. We need to break into list items. We'll treat each sentence as a bullet. Sentences: 1. Provide overall strategic direction, leadership and technical services management for employees on achieving individual, department and organizational performance goals. 2. Lead and manage day-to-day operations of the technical services team. 3. Recruit, train and develop technical staff, providing cross and lateral training, ongoing feedback and focused action steps for improvement. 4. Hold yourself and staff accountable for completion of assignments and achievement of performance expectations. 5. Act as the primary contact for technical service customers, maintaining strong customer relationships and resolving critical service issues. 6. Serve as a liaison between manufacturers and field service technicians regarding equipment. 7. Identify and resolve customer and staff concerns, discrepancies and disagreements using effective conflict-resolution skills. 8. Partner with Divisional Directors, Customer Service Technicians, Account Executives and Operations Managers in customer meetings to promote revenue growth, cost containment and expansion of services with existing and potential customers. 9. Manage customer equipment and contract information within systems, assign service schedules and approve new equipment and equipment-removal requests. 10. Manage equipment preventive maintenance, repairs and parts inventory. 11. Manage internal requisitions, parts and supply inventory and purchase orders. 12. Ensure equipment incidents, recalls, upgrades and modifications are completed in compliance with directives and appropriately documented. 13. Ensure accurate documentation for billing and regulatory compliance. 14. Complete required documentation, reports and business updates. 15. Monitor service expenses and equipment inventory and audit field service representatives' expenses, vehicle maintenance and time worked for compliance with company policy. 16. Maintain operational budget and performance expectations. 17. Apply in-depth knowledge of business information, inventory and billing systems. 18. Proactively identify and manage continuous-improvement opportunities and initiatives. 19. Understand and clearly articulate applicable policies and procedures. 20. Support Operations management in the District Operations Manager's absence. 21. Perform other assigned duties. Now Requirements/Qualifications/Skills bullets. Let's parse "What You Will Need for This Role?" text: "Associates degree required but a Bachelor’s degree in biomedical engineering, electronics or related field preferred. 3 - 5 years of experience in supervising/managing medical service technicians or engineers. Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers or medical equipment manufacturers. Medical equipment preventive maintenance, repair and handling experience. Able to read and understand technical manuals and electric/pneumatic schematics. Business and financial management expertise, including ability to manage a budget, assist with contract and account margin maintenance and support district office operations. Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint). Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required. Valid driver’s license. Able to lift and/or push 75 pounds. Possesses quality orientation with a “get it right the first time” attitude. Complies with patient privacy laws in all matters. Effectively builds credibility and trust with customer administration, clinicians and staff. Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations. Maintains and projects confidence, enthusiasm and a professional image. Demonstrates strong communication and presentation skills (listening, writing and speaking). Demonstrates team orientation and shows respect for others. Flexible, coachable. Proactive and self-directed. Organized; prioritizes to meet deadlines. Customer focused; willing to go above and beyond." We can split into three sections: Requirements (education + experience): - Associates degree required but a Bachelor’s degree in biomedical engineering, electronics or related field preferred. - 3 - 5 years of experience in supervising/managing medical service technicians or engineers. Qualifications (technical/knowledge): - Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers or medical equipment manufacturers. - Medical equipment preventive maintenance, repair and handling experience. - Able to read and understand technical manuals and electric/pneumatic schematics. - Business and financial management expertise, including ability to manage a budget, assist with contract and account margin maintenance and support district office operations. - Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint). - Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required. - Valid driver’s license. - Able to lift and/or push 75 pounds. Skills (soft/behavioral): - Possesses quality orientation with a “get it right the first time” attitude. - Complies with patient privacy laws in all matters. - Effectively builds credibility and trust with customer administration, clinicians and staff. - Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations. - Maintains and projects confidence, enthusiasm and a professional image. - Demonstrates strong communication and presentation skills (listening, writing and speaking). - Demonstrates team orientation and shows respect for others. - Flexible, coachable. - Proactive and self-directed. - Organized; prioritizes to meet deadlines. - Customer focused; willing to go above and beyond. We should ensure we don't create sections with filler like "not specified". All have content. Now location paragraph: maybe after About the role we add

    Location: Norman, Oklahoma (Norman Regional Health System).

    Now produce HTML fragment:

    About the role

    Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We help healthcare organizations ensure their medical equipment is available and ready when patients need it. As a Technical Services Manager, you will provide strategic direction, leadership and technical services management for biomedical and field service technicians within an assigned geographic area. You will help ensure medical equipment is received, repaired and maintained in a timely and cost-effective manner by appropriately trained and certified personnel. You will also oversee accurate customer records and billing, strengthen customer relationships and participate in activities that support revenue growth.

    Location: Norman, Oklahoma (Norman Regional Health System).

    Benefits

    • A leadership role where your work directly supports healthcare customers and medical equipment readiness.
    • The opportunity to lead, coach and develop a team of technical service professionals.
    • Broad responsibility across technical services, customer