Biomedical Senior Technician

About the role

TRIMEDX is distinguished by its collaborative culture, where associates share a commitment to excellence in serving clients, patients, communities, and each other. Every associate plays a vital role in this mission.

Responsibilities

• Apply knowledge and experience to provide direction to others.
• Motivate others through recognition.
• Aid in workload distribution and scheduling.
• Assist with on-call functions and rotational schedules.
• Train other technicians and provide feedback on their performance.
• Monitor service delivery, including service turnaround time and backlog reduction.
• Lead service operations and special projects as assigned.
• Support and make recommendations on continuous improvement initiatives.

Technical Service

• Perform preventative maintenance, performance verifications, and calibration on medical equipment.
• Repair, install, and calibrate complex medical equipment.
• Document repair status and communicate with departments regarding equipment issues.
• Coordinate with subcontractors and vendors to ensure proper service delivery.
• Maintain medical equipment expertise through ongoing training and development.
• Support cross-training and technician development within the department.
• Utilize ETQ policies and processes to guide day-to-day activities.

Regulatory Compliance

• Lead by example in documenting work performed, ensuring accuracy and completeness of records.
• Affirm the accuracy and integrity of the equipment RSQ database.
• Maintain compliance with the Medical Equipment Management Plan and regulatory agency requirements.
• Ensure all service documentation is complete, timely, and accurate.
• Submit regulatory requests as needed.

Account Relationship Management

• Build and maintain customer relationships within hospital departments.
• Discuss equipment status and functionality with clinicians.
• Adhere to TRIMEDX’s Mission, Vision, and Values.
• Interact with external customers and end users to resolve issues.

Inventory

• Periodically inspect current inventory.
• Verify the completion of Cyber work for new customer equipment.
• Conduct performance verifications to maintain an accurate inventory of medical devices.
• Manage the inventory validation process, ensuring monthly goals are met.
• Conduct audits with the team and hospital to ensure temporary devices are disposed of promptly.
• Perform rounding in hospital departments to verify inventory accuracy.

Skills and Experience

• Complex computer skills, including system administration, interpreting error codes, and applying networking concepts.
• Advanced knowledge of Microsoft Office applications.
• Ability to lead, mentor, and influence the team.
• Excellent interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Strong team lead, organizational, and time management skills.
• Valid driver’s license required; variable travel requirements.
• Experience working with medical equipment in a clinical engineering or healthcare technology management environment.
• Technical certifications such as A+, CBET, CRES, or CLES preferred.

Qualifications

• 2-year degree in a technical/electronics field or equivalent experience required.
• Must have CE experience and the knowledge and ability to influence others.