Biomedical Equipment Technician - Mullica Hill, NJ

About the role

This position supports the Multi-Vendor Biomedical business with our clients. You will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.

Responsibilities

• Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM, or 3rd Party training.
• Identify and resolve customer issues, providing appropriate communication and involving site service personnel.
• Maintain customer satisfaction by demonstrating ownership in difficult circumstances and showing urgency in delivering results.
• Establish priorities based on input from the Site Manager, Site Team, or customer.
• Independently complete PMs, FCOs, installations, and related tasks.
• Diagnose and resolve electronic, network, and mechanical problems, and resolve customer issues.

Requirements

• 2+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
• Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• Working knowledge of electronic circuit boards, schematics, processors, and computer hardware including applications, programming, and systems functionality.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.
• Ability to use all necessary tools and test equipment.
• Must be able to work flexible hours (including overtime, weekends, and on-call rotations).
• Must be able to safely work with radiation sources and/or radioactive materials and wear all required personal protective equipment.
• Must be able to travel to accounts located within the area.
• Must meet the following minimum Physical, Cognitive, and Environmental job requirements with or without accommodation for this Field Service position.
• US work authorization is required; the company will not sponsor work-authorized visas.
• Must reside within commuting distance to Mullica Hill, NJ.

About Philips

We are a health technology company built around the belief that every human matters. We strive to improve access to quality healthcare for everyone. Learn more about our business, our history, our purpose, and our culture.

Pay

The hourly pay range for this position in New Jersey is $30.00 to $46.00, plus overtime eligible. This role also includes on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted range depending on job-related knowledge, skills, experience, business needs, geographical location, and internal equity. Additional compensation may include an annual incentive plan, field service incentive bonus, sales commission, or long-term incentives.

Benefits

• Comprehensive benefits program including generous PTO.
• 401k with up to 7% company match.
• HSA with company contribution.
• Stock purchase plan.
• Education reimbursement.
• More details about our benefits.