Biomedical Equipment Support Specialist

About the role

This position serves as a Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department at the Fayetteville Health Care Center/Cumberland County VA Clinic. The BESS works in support of the medical equipment management program. Troubleshoots and performs planned maintenance on a range of medical devices and clinical systems.

Responsibilities

• Manages the lifecycle of medical equipment and clinical systems.
• Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.
• Performs incoming inspections and planned maintenance on medical equipment and clinical systems.
• Documents all work in the Computerized Maintenance Management System (CMMS).
• Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
• Maintains system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems.
• Utilizes test equipment in accordance with manufacturer instructions.
• Manages projects involving medical equipment and clinical systems.
• Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.
• Edits staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
• Serves as a Contracting Officer's Representative (COR) and/or purchase card holder.
• Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.
• Complies with applicable standards, policies, procedures, and regulatory requirements.
• Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets.
• Maintains and enhances knowledge in technological advancements through professional development and technical training.

Requirements

To qualify for this position, you must meet the following requirements:

• One year of creditable experience equivalent to the next lower grade (GS-09) level.
• Knowledge of standards including National Fire Protection Association (NFPA), Food and Drug Administration (FDA), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI) for safe operation of medical equipment and clinical systems.
• Skills in using test and calibration equipment including digital multi-meters, electrical safety analyzers, defibrillator analyzers, patient simulators, manometers, tachometers, and Local Area Network (LAN) analyzers.
• Skills in interpreting a variety of technical data including schematic drawings and wiring diagrams.
• Skills in applying networking principles, such as Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Local Area Networks (VLAN).
• Ability to perform advanced testing to troubleshoot medical equipment and clinical system interfaces.
• Ability to maintain medical computers and software.
• Ability to manage projects involving medical equipment and clinical systems.

Qualifications

The full performance level of this vacancy is GS-11.

Physical Requirements

The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.