Biomedical Equipment Support Specialist

About the role

Serves as a Biomedical Equipment Support Specialist (BESS) at the full performance level within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the medical equipment management program. Troubleshoots and performs planned maintenance on a range of medical devices and clinical systems.

Responsibilities

• Manages the lifecycle of medical equipment and clinical systems
• Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action
• Performs incoming inspections and planned maintenance on medical equipment and clinical systems
• Documents all work in the Computerized Maintenance Management System (CMMS)
• Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems
• Documents all actions in the appropriate system
• Monitors system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems
• Utilizes test equipment in accordance with manufacturer instructions
• Manages projects involving medical equipment and clinical systems
• Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status
• Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems
• Serves as a Contracting Officer's Representative (COR) and/or purchase card holder
• Develops documentation to purchase commodities and/or vendor services
• Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies
• Complies with applicable standards, policies, procedures, and regulatory requirements
• Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets
• Maintains and enhances knowledge in technological advancements through professional development and technical training

Requirements

United States citizenship (or non‑citizen appointment when qualified citizens cannot be recruited per 38 U.S.C. 7407(a)).

• Associate’s or higher degree in biomedical technology or biomedical engineering;
• OR Associate’s or higher degree in electronics, information technology, or engineering (other than biomedical engineering) plus 1 year of creditable experience;
• OR Completion of the Department of Defense (DOD) biomedical equipment technician training program;
• OR Completion of a DOD training program in repair and maintenance of electronic systems or information technology plus 1 year of creditable experience;
• OR Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship;
• OR Completion of a biomedical engineering technician or HTM certificate program without internship plus 1 year of creditable experience;