Billing Support Specialist
About the Role
Urban Park Services needs a Billing Support Specialist to ensure financial record integrity across remote back-office support for parking and vehicle-assistance field operations, including dispatch, scheduling, billing, records, and customer care. The role focuses on surfacing incomplete information before it leads to downstream rework, with a specialized lens on billing support within parking service operations.
Responsibilities
- Maintain audit-ready documentation as part of the Billing Support Specialist workflow.
- Protect confidential account information within billing support operations.
- Review financial inputs against supporting records to ensure accuracy.
- Reconcile discrepancies before reporting or processing.
- Track unresolved financial exceptions and assign ownership.
Role Outcome: Success means financial records are current, exceptions have clear owners, and any authorized teammate can continue the work without reconstructing history. This is measured through specialized execution in billing support for parking service operations.
Qualifications
- Confidently use billing support execution and financial reporting in specialized parking service operations.
- Apply financial records management without losing track of exceptions, owners, or deadlines.
- Document audit support decisions clearly so teammates can follow the reasoning.
- Demonstrate sound judgment in exception resolution, including escalation when needed.
Pay
Base salary: $46,000–$68,000 per year.
Schedule
Full-time, 100% remote within the United States.