Billing Supervisor/Manager

We are looking for a Billing Supervisor/Manager to lead billing operations and support financial accuracy for a growing organization in the western suburbs. This position oversees day-to-day team performance, strengthens billing and asset control processes, and helps maintain service and quality expectations across the department. The role also partners with leadership to monitor results, improve workflows, and support sound budget management.

About the role

Salary up to $90K plus bonus. This is a remote position.

Responsibilities

• Direct daily billing and asset control activities to ensure work is completed accurately, efficiently, and in alignment with operational goals.
• Supervise team members by handling onboarding, work assignments, shift planning, coaching, performance feedback, and corrective action when needed.
• Track department results against established targets and introduce process improvements that enhance productivity, quality, and service levels.
• Investigate billing or inventory-related issues, resolve exceptions promptly, and recommend practical changes that reduce recurring problems.
• Contribute to annual budgeting by supplying department data, reviewing spending patterns, and helping address cost variances.
• Prepare and deliver reports that summarize operational and financial performance for management review.
• Communicate regularly with leadership, peers, and external stakeholders on progress, priorities, and departmental status.
• Support broader organizational objectives by assisting with additional projects and operational initiatives as needed.

Requirements

• At least 3 years of experience in billing, revenue operations, or a related supervisory role.
• Demonstrated ability to oversee staff, delegate work, manage schedules, and review performance consistently.
• Proficiency with Microsoft Excel, SAP, and standard office applications for reporting and documentation.
• Strong knowledge of billing functions and the ability to analyze data to support financial decision-making.
• Effective problem-solving skills with the ability to gather details, assess options, and implement appropriate solutions.
• Experience creating statistical and written reports using database, spreadsheet, and word-processing tools.
• Clear communication skills with the ability to provide updates to clients, managers, and team members.
• Ability to identify process improvement opportunities, take on expanded responsibilities, and collaborate effectively with others.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.

Pay

Up to $90,000 per year plus bonus.

If you are interested, please reach out to Steve Cashman on LinkedIn or call Steve at 612.446.5690.