Billing Specialist - West Coast

Billing & Revenue Management

Support billing operations from order entry through invoice delivery.
Review billing activity and identify discrepancies requiring correction.
Analyse data to identify missed revenue opportunities.
Assist with billing exception resolution and quality control reviews.
Ensure billing activities are completed accurately and within established deadlines.

Reporting & Analytics

Create, maintain, and distribute operational and management reports.
Produce reporting and dashboards using Excel and business intelligence tools.
Analyse financial and operational trends and provide recommendations.
Support reporting enhancements and process improvement initiatives.
Maintain reporting accuracy and data integrity.

Expense & Travel Administration

Manage and support corporate card programs.
Administer employee travel profiles and travel-related processes.
Absist employees with travel, expense, and corporate card inquiries.
Monitor transactions for policy compliance and approval requirements.
Partner with travel management providers and internal teams to resolve issues.

Cross-Functional Partnership

Collaborate closely with Finance, Payroll, HR, Procurement, IT, and operational teams.
Work with internal and external stakeholders to resolve billing and expense-related concerns.
Support operational excellence initiatives and process improvements.
Manage multiple requests and competing priorities in a customer-focused environment.

Profile

• Experience in billing, finance, accounting, revenue operations, or financial administration.
• Advanced Microsoft Excel skills.
• Strong financial literacy and understanding of business processes.
• Experience managing competing priorities in a fast-paced environment.
• Strong communication and customer service skills.
• Ability to work effectively with diverse stakeholder groups and challenging personalities.
• Excellent organizational skills and attention to detail.

Preferred Experience

• Business intelligence reporting experience including Power BI or Tableau.
• Corporate expense management and travel administration experience.
• Experience with corporate card programs.
• Professional services, legal, consulting, or corporate environment experience.
• Exposure to global teams and international operations.
• Deltek, SAP BI, Elite 3E, or similar financial systems experience.

Key Attributes

• Highly analytical and solution-oriented.
• Comfortable working through ambiguity and changing priorities.
• Strong problem-solving abilities.
• Process improvement mindset.
• Customer-focused approach.
• Ability to maintain accuracy while working under deadline pressure.