Billing Specialist (MPL)

About the role

The Billing Specialist processes client invoices, handles customer service, and reports to the Billing Manager/Billing Supervisor in the Finance Department.

Responsibilities

• Process and produce client invoices (85%)
  • Assist with monthly printing and stapling proformas
  • Make attorney-edited changes on proformas in 3E
  • Apply billable hour changes as directed by attorneys
  • Apply invoice discounts
  • Write down WIP balances with appropriate approvals
  • Allocate unallocated funds with attorney direction
  • Transfer trust funds with attorney direction
  • E-bill invoices through Thomson Elite eBILLINGHUB
• General and administrative tasks (15%)
  • Review Attorney Hold accounts monthly
  • Review Trust/Unallocated balances on matters
  • Update Attorney Billing Profiles as needed
  • Process check requests (refunds to client) in Chrome River
  • Kwik-Tag scan proformas and back up to FileSite
  • Afford assistance to attorneys and clients

Requirements

• High School degree or equivalent
• Experience working in a professional environment
• Strong computer experience, including Outlook, Microsoft Excel, and Word
• Minimum 1-3 years of legal billing experience preferred
• Experience with Elite Legal Management, 3E, and Thomson Elite eBILLINGHUB software preferred
• Law firm or professional service industry experience preferred

Qualifications

• College or business school preferred
• Self-motivated with excellent organizational skills and attention to detail
• Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment
• Strong professional, independent thinking skills with strength in problem-solving and the ability to offer constructive opinions and creative solutions
• A team player who motivates and educates other team members

Skills

• Strong verbal and written communication skills
• Ability to work independently and manage multiple tasks
• Attention to detail and accuracy in data entry and record-keeping
• Proficiency with legal billing software

Benefits

• Medical, dental, and vision health plans
• Medical savings accounts
• Firm-provided Employee Assistance Program (EAP), Wellness Program, and Caregiving Support Concierge Services
• Employer-paid life insurance and AD&D
• Short- and long-term disability benefits
• Generous paid time off for holidays, vacation, bereavement, jury duty, and sick leave
• Excellent work-life programs, including service bonuses, back-up child, elder, and pet care, and an employee discount program

Pay

The salary range for this role is $55,000 – $67,000. The salary range is based on a variety of factors, including experience, skills, qualifications, and location.

Schedule

This position does not involve travel.