Billing Specialist II

Job Summary

A Billing Specialist II is responsible for processing complex billing for programs where errors or discrepancies have significant impacts on revenue, ensuring accuracy and timeliness in invoicing customers or clients. They will also resolve billing discrepancies, communicate with customers about payment issues, and provide guidance and training to less experienced billing staff. Additionally, they may analyze billing data to identify trends and recommend process improvements.

Responsibilities

• Prepares daily and weekly cash deposits and enters all cash receipts, except private fees, into the accounting system.
• Enters units of service provided by various programs into the County billing systems.
• Serves as the agency’s contact with the County and provides necessary support to regional staff to comply with County billing requirements.
• Prepares month-end statements and invoices to various funding sources and ensures accuracy of amounts billed.
• Maintains appropriate files for billings and cash receipts by program and funding sources.
• Prepares and ensures accuracy of month-end ageing.
• Researches and processes follow-up on past due accounts, overpayments, chargebacks, returned and bad checks.
• Responds to accounts receivable phone inquiries from internal and external customers.
• Provides documentation and reports related to Accounts Receivable functions during internal and external audits.
• Affords assistance with training of Finance staff on software systems as directed by the Accounts Receivable Manager.
• Performs other related responsibilities, as assigned, to support specific department/business needs.

Qualifications

• H/S or GED and six (6) years of related accounts receivable and data entry experience.
• Experience with 10 key by touch Microsoft office applications.

Job Competencies

• Strong understanding of billing practices, invoice workflows, and account reconciliation.
• High level of accuracy and attention to detail in data processing and financial reporting.
• Proficiency in billing/accounting software and Microsoft Excel.
• Ability to interpret financial documentation and resolve discrepancies effectively.
• Excellent organizational skills with the ability to prioritize tasks and manage deadlines.
• Eloquent communication and interpersonal skills when interacting with clients and internal teams.
• Problem-solving mindset with the ability to streamline processes and improve efficiency.
• Capacity to maintain confidentiality and handle sensitive financial data.
• Adaptability in a dynamic, fast-paced financial or accounting environment.
• Team-oriented with a willingness to support and train others.

Physical Requirements

• Occasionally stands, walks, sits, uses hands to handle, or feel objects, tools or controls, reaches with hands and arms, climbs stairs, balances, stoops, kneels, crouches or crawls, talks or hears, tastes or smells.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation

The initial compensation for this position ranges from $25.83 - $31.77 per hour depending on experience, location, and internal equity considerations.

Benefits

We Offer a Robust Benefits Package Which Includes Medical, Dental, Vision, and a 401K Employer Match up to 4%. Must meet eligibility requirements.