Billing Specialist I

Position Summary

The Billing Specialist I will assist in file imports using multiple systems, state reporting calculation and filing, multiple types of client invoicing, client setups/changes, client audits and creating/maintaining reports.

Essential Functions

• Process and submit accurate and timely invoices to clients
• Follow up on outstanding payments and resolve any billing discrepancies
• Communicate with clients regarding billing inquiries and payment status
• Maintain accurate records of all billing and collection activities
• Assist with month end closing and reporting
• Collaborate with other departments to ensure accurate and timely billing
• Set up new accounts for our new book of business
• Change accounts for existing book of business
• Audit accounts to ensure setup/changes were allocated correctly
• Create/Maintain Excel spreadsheets to track services/activity for several clients
• Maintain Access Databases to track services/activity for several clients
• Other related duties as assigned

Education

High school diploma or equivalent

Experience and Skills

• 2+ years of experience in billing and collections
• Excellent communication and problem solving skills
• Proficient in Microsoft Office and accounting software
• Ability to work independently and as part of a team
• Strong attention to detail and accuracy

Position Competencies

• Accountability
• Communication
• Customer Service Orientation
• Functional/Technical Skills
• Quality Focus
• Time and Task Management

Physical Demands

This is a standard desk role requiring extended sitting and computer work.

Work Environment

Remote. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

Benefits

• Medical, Dental, Vision, Life and Disability Insurance
• Generous Paid Time Off
• Tuition Reimbursement
• EAP
• Technology Stipend