Billing Specialist- Charge Entry

About the role

As a Billing Specialist, you will oversee the billing process for customers, patients, and MVP platforms. This position performs accounting, customer service, and organizational tasks to promote the financial health of the organization.

Schedule

Remote, Monday–Friday, 8:00 AM – 5:00 PM.

Responsibilities

• Problem solving to reconcile outstanding balances from insurances and patients.
• Discussing open balances with patients and collecting payment accordingly.
• Maintaining collection agency accounts.
• Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances.
• Exhibiting knowledge of medical insurance and proper use of computer software.
• Posting charges, payments, and adjustments in Allscripts Practice Management software.
• Communicating effectively and professionally with physicians, co-workers, management, and patients.
• Performing general office duties and other duties as assigned.

Requirements

• High school diploma or GED
• Knowledge of ICD-10 & CPT Codes
• CPC and/or AHIMA certification required

Qualifications

• One (1) or more years of customer service experience (preferred)
• Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience (preferred)
• Experience in Revenue Cycle Management (preferred)

Benefits

• Competitive wages
• Robust benefits package including medical, dental, life, and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company-paid holidays
• 401(k) retirement plan with company match
• An organization focused on People, Passion, Purpose, and Progress
• Inspirational culture