Billing Specialist

Essential Functions

• Prepares and submits clean claims to various insurance companies’ either electronically or by paper.
• Answers questions from patients, clerical staff, and insurance companies.
• Identifies and resolves patient billing complaints.
• Prepares, reviews, and sends patient statements.
• Evaluates patient’s financial status and establishes budget payment plans.
• Follows and reports status of delinquent accounts.
• Reviews accounts for possible assignment and makes recommendations to the Billing Supervisor.
• Prepares information for the collection agency.
• Performs daily backups on office computer system.
• Processes payments from insurance companies and prepares a daily deposit.
• Conducts self in accordance with HPA’s employee manual.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.