Billing Specialist

About the role

The Billing Specialist will be responsible for delivering billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. Provide services directly by maintaining a caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment while supporting corporate initiatives.

Responsibilities

• Process bill payments and policy changes timely and accurate.
• Meet all SLAs for the caseload.
• Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients.
• Support corporate initiatives including but not limited to system improvements, special projects, and customized service support for new clients.

Requirements

• Experience using Excel.
• Experience working with clients via phone and email.
• Strong organizational skills.
• Exceptional attention to detail.
• Self-directed, thorough, and highly organized.
• Communicates effectively both verbally and written.
• Desire to work with a fast-paced team that must adapt quickly to ongoing change.

Qualifications

Successful Candidates Will Have:

• Experience using Excel.
• Experience working with clients via phone and email.
• Strong organizational skills.
• Exceptional attention to detail.
• Self-directed, thorough, and highly organized.
• Communicates effectively both verbally and written.
• Desire to work with a fast-paced team that must adapt quickly to ongoing change.

Skills

• Experience using Excel.
• Experience working with clients via phone and email.
• Strong organizational skills.
• Exceptional attention to detail.
• Self-directed, thorough, and highly organized.
• Communicates effectively both verbally and written.
• Desire to work with a fast-paced team that must adapt quickly to ongoing change.

Benefits

N/A

Pay

Pay Range: $18.00 - $19.00 Hourly

Schedule

N/A