Billing Specialist

About the role

As a member of the Finance Department, the Billing Specialist provides accurate and timely completion of billing as assigned, ensuring that all tasks are completed in accordance with Firm or client billing guidelines or policies.

Responsibilities

• Respond timely to general billing inquiries directed by all levels of management, staff, attorneys and clients.
• Review aged unbilled WIP and provide status updates to Billing Supervisor/Director of Billing.
• Provide expense detailed back-up to accompany invoices as required.
• Research and address client overpayments and cost advances as needed to determine whether applications can be completed to current invoices or if a refund is required.
• Process invoices utilizing internal Paperless Proforma application for specific attorneys.
• Review newly opened matters for clients of assigned attorneys to determine whether matters are available through e-billing websites.
• Ensure that invoices are submitted in a timely fashion and that all reductions or rejections to invoices are also addressed immediately.
• Submit Rate Requests, as required for certain vendor sites.
• Provide updates regarding invoice status to Billing Supervisor/Director of Billing.
• Assist with special projects, as assigned.

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• Two to five years of legal billing experience; elite experience is preferred.
• Experience with electronic billing utilizing various vendor websites and the Ehub.

Skills

• Meticulous and highly organized with the ability to manage high levels of attorney assignments.
• Excellent written and oral communications skills to all levels of the organization.
• Ability to prioritize, multitask and take initiative to assist as needed.
• Ability to work in an interactive team environment with excellent customer service skills.
• Demonstrated ability to work in a high-pressure environment.

Work Environment & Physical Demands

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Requirements: Sedentary work involving sitting most of the time. Walking and standing are often necessary in carrying out job duties. Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds.