Billing Specialist

We are seeking a Billing & Order Management Specialist to support the invoicing and order-to-cash process for a growing manufacturing operation. This role involves processing customer orders, generating invoices, maintaining accurate customer and billing records, and coordinating with internal teams to ensure timely fulfillment and accurate financial documentation.

About the role

This is a fully onsite position, offering an opportunity to join a global leader in specialty coatings and manufacturing. You will support customers and internal operations through the critical order-to-cash process. The role provides exposure to billing, invoicing, SAP, supply chain, logistics, and customer account management within a stable and growing international organization. You'll work cross-functionally with sales, operations, and production teams while gaining valuable experience in a complex manufacturing environment.

Responsibilities

• Process customer orders and ensure accurate system entry.
• Generate, validate, and distribute customer invoices.
• Research and resolve billing discrepancies and customer account issues.
• Maintain customer account information and transaction records within SAP.
• Coordinate with logistics, supply chain, and sales teams to support order fulfillment.
• Monitor open orders and ensure timely completion of invoicing activities.
• Prepare reports and documentation related to billing and customer accounts.
• Support continuous improvement initiatives related to order processing and billing operations.

Requirements

• 3+ years of billing, invoicing, order management, or customer accounting experience.
• Experience with SAP or similar ERP systems.
• Strong Microsoft Excel and Microsoft Office skills.
• High attention to detail and accuracy.
• Experience supporting business-to-business customers.
• Excellent communication and organizational skills.

Qualifications

• Experience working in a manufacturing, distribution, or industrial environment.
• Strong understanding of the order-to-cash process.
• Ability to coordinate with logistics, warehouse, production, and sales teams.
• Experience researching and resolving billing discrepancies.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Self-starter capable of working independently with minimal supervision.
• Associate's Degree preferred; equivalent professional experience considered.
• Chemical, coatings, or specialty manufacturing industry experience.
• Accounts Receivable or billing support experience.
• Advanced SAP reporting capabilities.
• Experience supporting large national customer accounts.
• Additional language proficiency.

Pay

$60,000.00 - $70,000.00 per year.

Benefits

Full benefit structure included for this role.

Schedule

Permanent, fully onsite position based in Apex, NC.