Billing Senior Analyst

Responsibilities

• Lead Role
• Maintain global dispute tracker
• Attend quarterly business reviews with Sales/CSM and Customer
• Attend regional customer meetings for tracking of global issues
• Create quarterly executive decks, presented to the Global Account Team and GBCC Leadership
• Act as first line support for disputes and non-payment escalations
• Work though customer handbooks (where applicable)
• Ensure new accounts are included in the Global Pricing Agreements
• Participate on projects and ad hoc assignments as needed
• Lead small projects streamlining of end-to-end processes
• System and process efficiencies
• Validate data against executed contracts
• Identify upstream drivers of billing and receivables issues
• Partner with Sales, Operations, Pricing, Tax, and IT to drive permanent corrective actions
• Contribute to process improvements, automation initiatives, and control enhancements

Qualifications

• 5+ years in Billing, Accounts Receivable, Credit Control, or Invoice-to-Cash functions
• Demonstrated experience managing collections and customer risk
• Proficiency with ERP systems and Microsoft Excel
• Bachelor's degree preferred