Billing Representative

About the Role

Associated Clinic of Psychology (ACP) is hiring a Billing Representative to join our Business Office team in St. Louis Park, MN. For over 45 years, ACP has been a trusted leader in behavioral health services throughout Minnesota and Western Wisconsin. You'll play a vital role in supporting our mission to provide accessible mental health care by managing critical billing and insurance tasks.

Key Responsibilities

• Post remittance advice from insurance companies
• Manage insurance claim denials and rejections with timely follow-up
• Perform insurance verifications across all ACP divisions
• Generate and distribute monthly client statements
• Communicate insurance benefits and billing information to clients
• Assist with various administrative tasks to support business office operations

Required Qualifications

• High School Diploma or equivalent
• At least 3 years of experience in medical billing, insurance verification, or healthcare revenue cycle management
• At least 3 years of experience with posting lengthy remittances and managing denial queues
• Basic knowledge of medical terminology and insurance claim procedures
• Proficient with data entry, billing systems, and ability to learn new software
• Excellent communication, organizational, and problem-solving skills
• Ability to multitask in a fast-paced environment
• Reliable transportation

Preferred Qualifications

• Familiarity with behavioral or mental health billing
• Experience working with EHR systems

What We Offer

• Health, dental, and vision insurance (Medica, Delta Dental, EyeMed)
• Short- and long-term disability & life insurance (Mutual of Omaha)
• No-cost virtual and in-home healthcare through Nice Healthcare
• Generous PTO and paid holidays
• 401(k) with employer contributions
• Employee Assistance Program
• Fitness facility discounts
• Supportive, inclusive work culture that encourages growth