BILLING/FINANCIAL COORDINATORS

Roles and Responsibilities

• Manage collections, insurance verification, contracting, claim submissions, payment processing, reports, tracing, and past dues.
• Track patient accounts receivable and outstanding balances.
• Enter contracts, verify methods of payment, and collect payments as needed.
• Verify insurance benefits and determine if patients are required to make co-payments.
• Create and coordinate ongoing Financial Contracts (FCONS).
• Confirm, schedule, arrange financial options, and maintain communication with all outside and 3rd party financing companies offered to patients.
• Billing insurances and follow-up on claims submitted.
• Processing and posting payments (cash, checks, credit cards, ETF).
• Manage and monitor all past due accounts.
• Mailing follow-up letters (past due, missed appointment, dismissal, etc.).
• Prepare end of day & monthly collection reports.
• Provide excellent patient/customer service by explaining office financial policies to patients; assist with financial and insurance questions and concerns.
• Aid in physician credentialing and contracting; follow up with all insurance carriers to ensure credentialing/contracting is complete; assist with contract rate negotiations.

Skills and Qualifications

• 2+ years related work experience.
• Outstanding financial and analytical skills.
• Proficient with cash handling.
• Proficient computer skills, including proficiency with MS Office Excel.
• Outstanding communication skills, both verbal and written.
• Excellent people and organizational skills.
• Detail-oriented.