Billing Coordinator (Non-Profit) - Manhattan

About the role

AHRC NYC is seeking a Billing Coordinator for their Residential Division. The role is based in Manhattan (10038) and supports neurodivergent children and adults through residential services.

Responsibilities

• Leads team of Residential Billing assistants/specialists responsible for review of daily billing, whether captured through CX360 or other related systems.
• Trains and oversees new Residential Billing personnel.
• Directs assigned tasks and assists Residential Billing assistants/specialists as needed.
• Reviews work of team to ensure accuracy, resolving inconsistencies as needed.
• Reviews CX360 error logs and reports as related to billing.
• Performs monthly billing QA checks on documentation supporting billing for people receiving services in Supportive IRA and Respite programs.
• Reconciles CH-R billing documentation for IRA and ICF programs.
• Oversees semi-annual review of department's compliance with EPOP and PICA requirements.
• Collects and reviews daily billing documentation for department.
• Serves as liaison to Finance/Billing Department and Program Records Unit under supervision of Vice President and/or Director of Residential Services.
• Collaborates with residential team members to ensure all billing and corrections to billing are completed in timely and accurate manner.
• Assists in departmental processes related to Billing Voids and Adjustments, ensuring all regulatory rules mandated by funders and Medicaid are met in processing of billing paperwork.
• Identifies and reports to senior department managers any problems and/or issues related to billing documentation or workflow.
• Provides support to department in resolving billing issues or process barriers.
• Conducts other related duties, as assigned.

Qualifications

• Bachelor's degree, or four years related experience/or training, or equivalent combination of education and experience.
• Data entry experience required.
• Experience working with people with developmental or intellectual disabilities preferred.

Skills

• Expertise in Microsoft Office applications and capacity to quickly learn new software systems, particularly related to billing and electronic health record systems.
• Strong ability to review and summarize data into analytical reports.
• Demonstrated organizational and time management skills and ability to independently set priorities and work on multiple tasks and projects.
• Willingness to work flexible hours to ensure meeting of billing deadlines.

Benefits

• 403(b) retirement plan
• 403(b) matching
• Health Insurance (family & single plans)
• Dental insurance
• Paid Time Off (sick, personal & vacation)
• Tuition reimbursement
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Pay

$60,000 per year

Schedule

Monday - Friday, 8am - 4pm (35 hours per week, in‑office)