Billing Coordinator

Responsibilities

• Generate invoices, billing updates, and account corrections by reviewing shipping records and related backup documentation each day.
• Examine billing details for accuracy and completeness, ensuring entries align with company guidelines and required supporting information.
• Research exceptions and mismatches across systems, then work with internal partners to resolve issues in a timely manner.
• Compile and share recurring reporting packages for utility sites and other operational groups as needed.
• Cook with shipping, customer service, and plant teams to confirm billing information and clarify outstanding questions.
• Use tools such as Oracle, Microsoft Teams, Outlook, and other office applications to manage workflow, communication, and billing records.
• Maintain organized files and documentation to support reporting needs, audits, and future reference.
• Identify workflow gaps or recurring billing issues and suggest practical improvements to increase efficiency and accuracy.

Requirements

• Experience supporting billing, invoicing, collections, statements, or related accounting operations in a computerized environment.
• Working knowledge of basic math and accounting concepts with the ability to process financial information accurately.
• Strong attention to detail and a consistent track record of producing precise work under deadlines.
• Able to think critically, prioritize competing tasks, and solve problems with limited supervision.
• Proficiency with Microsoft Office, including Excel functions such as pivot tables and VLOOKUPs.
• Familiarity with business systems used for billing or ERP processing, with Oracle experience preferred.
• Effective written and verbal communication skills and the ability to collaborate across departments.
• Customer-focused approach with strong organizational skills and dependable follow-through.