Billing Coordinator
About the role
This non-exempt position is responsible for compiling, managing, and executing attorney billing. This includes gathering all billing information, creating, and obtaining approval on several hundred proformas, and creating and distributing final invoices. This individual will support and interface with multiple billing attorneys in different practice areas across all of our Haynes and Boone office locations. This person will also communicate with secretaries, staff and Firm clients while maintaining confidentiality of client and firm matters.
Responsibilities
- Create, review, and edit proformas in response to attorney and secretary requests.
- Execute complex bills in a timely manner (e.g., multiple discounts by matter, split-party billing, preparation of electronic bills).
- Compile supporting back-up documentation as required.
- Submit invoices by mail, email, and e-billing via eBillingHub and other e-billing sites as required.
- Configure and maintain information on e-billing sites including setting up new clients, new matters, new timekeepers, and new rates, and communicate with clients in regard to setup efforts.
- Address and resolve e-billing disputes, rejections, and short pays timely.
- Ensure compliance with existing Firm billing policies and procedures, recommending changes when necessary.
- Ensure compliance with meeting all client, firm, and attorney deadlines (e.g., accruals, budgets, invoicing, status reports).
- Review, assess and ensure compliance with Outside Counsel Policies and Procedures.
- Review, assess and provide feedback, when requested, on the billing requirements within new client engagement letters.
- Create and maintain desktop procedures including any attorney, client or matter special handling requirements.
- Review and approve all new client and matter intake forms to ensure accurate setup in 3E including billing arrangements, rates, and discounts.
- Create and ensure compliance with any client-specific reporting requirements (e.g., accruals, budgets, timekeepers, rates).
- Communicate professionally and courteously with clients, attorneys, paralegals, and other staff.
- Create billing schedules and various other billing analyses as needed.
Qualifications
- One to three years of relevant experience is required.
- Proficient knowledge in accounting processes and Microsoft Office applications, primarily Excel, Word and Outlook.
- A solid understanding of the billing processes in the professional services industry (ideally within a law firm environment) is preferred.
- A broad range of technical ability, with a demonstrated aptitude and willingness to learn new software/applications is needed for this position.
- Superior attention to detail, time management and organizational skills.
- Strong analytical skills and ability to effectively multi-task and prioritize work to meet aggressive deadlines.
- Strong client focus, as well as strong written and verbal communication skills, with the ability to work both individually and as a member of a team.
- The ability to work with many different types of personalities at all levels of organization is a must.
- An associate degree in accounting or related field is required; a bachelor’s degree is preferred.
Skills
- Superior attention to detail.
- Time management and organizational skills.
- Strong analytical skills.
- Ability to effectively multi-task and prioritize work to meet aggressive deadlines.
- Strong client focus.
- Strong written and verbal communication skills.
- The ability to work with many different types of personalities at all levels of organization.
Benefits
At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success.
Pay
N/A
Schedule
N/A
Benefits
N/A
Skills
- Superior attention to detail.
- Time management and organizational skills.
- Strong analytical skills.
- Ability to effectively multi-task and prioritize work to meet aggressive deadlines.
- Strong client focus.
- Strong written and verbal communication skills.
- The ability to work with many different types of personalities at all levels of organization.