Billing Clerk/Receptionist - Part Time - Day

Responsibilities

• Sets up new patients at the center prior to their first appointment.
• Collects necessary patient information including patient consent for treatment, acknowledgment of patient's rights, and any other required materials for registration.
• Enters all collected information into the Epic electronic health record.
• Determines the method of payment and payment availability for services at the center before the patient commits to an appointment.
• Reviews and updates patient information as needed and scans necessary information into the system as per hospital policy.
• Ensures all patient information is up-to-date and assists in organizing and maintaining office supplies.
• Monitors clinic office supplies and notifies the Director of Mental Health when new supplies are needed.
• Responds to all telephone calls to the Counseling Center, routing calls to appropriate staff, recording messages, and notifying staff of patient requests for appointments and intake appointments.
• Documents all cash and check payments received from patients and prepares the material for deposit at PMC.
• Coordinates with PMC Finance and Registration personnel to comply with all regulations and patient needs.
• Engages in problem-solving with PMC Registration and Finance staff when issues arise.
• Maintains a neat and orderly office space with all confidential material out of sight of patients and members of the public.

Qualifications

• High School diploma, general equivalency diploma (GED), or equivalent programs.
• 2 years related experience in medical billing or hospital settings.
• Excellent written and verbal communication skills.
• Proficient in using Microsoft Office and/or Google Suite platforms.
• Medical billing experience preferred.
• Bilingual Spanish speaking a plus.