Billing Clerk

About the role

The Billing Clerk oversees the billing process from start to finish, ensuring accurate customer quotes, timely invoicing, up-to-date customer records, and resolution of billing-related inquiries. This role involves verifying charges, preparing invoices and credit memos, issuing them to customers via mail or email, calculating amounts owed, updating billing systems, and supporting financial operations through document management and customer service.

Responsibilities

• Manage the billing process from start to finish.
• Ensure accurate customer quotes and timely invoicing.
• Maintain up-to-date customer records.
• Resolve billing-related inquiries.
• Verify charges and prepare invoices and credit memos.
• Issue invoices to customers via mail or email.
• Calculate amounts owed and update billing systems.
• Support financial operations through document management and customer service.
• Coordinate with other departments to ensure smooth billing cycles.

Skills

• Proficiency in data entry, specifically for inputting detailed and accurate shipment quote information.
• Strong attention to detail for quoting accurate information to clients.
• Experience in logistics, invoicing, medical billing, transportation, quoting, customer service, accounts receivable, billing collections, and Microsoft Office.
• Efficient use of MS Office, particularly email for customer communication.

Qualifications

• High School diploma or GED equivalent.
• One-year of business billing experience, preferred.
• Experience in the transportation or logistics industry, a plus.

Work Environment

This role is based in an office setting with a team of around 13 members in the department, featuring a cubicle setup. The dress code is casual, excluding workout wear. The position is fully on-site in Reno, NV, with a training shift from 8 AM to 4:30 PM. Shifts can vary between operating hours of 7 AM to 6 PM and will be discussed during the interview process.

Pay

The pay range for this position is $18.00 - $18.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based in Reno, NV.