Billing Associate - Temporary Role

Location: Ann Arbor, MI – onsite corporate office environment. Full-time internship/temporary role, 40 hours per week. Duration: approximately 3–6 months; needed immediately.

About the role

Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations. We are seeking a Billing/Customer Service Associate.

Responsibilities

• Create customer-specific invoices within internal systems; monitor and make changes for special and varied billing arrangements.
• Independently and timely communicate with customers and the Sales Team to effectively assist and resolve issues.
• Meet strict daily deadlines while ensuring accuracy and excellent customer experience.
• Communicate issues and concerns with manager and sales staff.
• Handle other special projects and duties as assigned.

Requirements

• High school diploma required; associate degree preferred or equivalent experience.
• 1–2 years of accounting, billing, or bookkeeping experience a plus.
• 2+ years of customer service experience.

Skills

• Strong verbal and written communication skills.
• Exceptional multi-tasking skills.
• Ability to problem-solve independently.
• Strong organizational skills and attention to detail.
• Positive attitude and willingness to be a team player.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Schedule

Weekday business hours, 9:00 a.m.–6:00 p.m., Monday through Friday.