Billing Associate Specialist

The Billing Associate Specialist

This position pays between $17.00 - $18.65/hr based on experience. The onsite position is located at Cincinnati Blue Ash Office, Cincinnati, OH.

Job Responsibilities

• Resolve multidisciplinary claim edits—including registration, coding, revenue integrity, and billing—to ensure accurate and timely claim submission.
• Works daily electronic 277s, RTPs, failed bills, late charges, rebills, and failed claims within host systems and billing vendors, while also processing hardcopy claims and attaching required documentation such as EOBs and medical records.
• Collaborate closely with Billing and Denials Management to identify trends, recommend new claim rules and edits, and support compliant billing practices, in addition to monitoring electronic claim transfers and helping manage unbilled accounts across all systems.
• Contact patients, insurers, and third parties for missing insurance or billing information; prepare documents for audits; update tracking and Excel reports; and create SOPs, policies, flowcharts, and training materials to support staff development.
• Aids in new client implementations by preparing unbilled reports and playbooks, participating in unbilled meetings, and helping drive performance improvements related to DNFB, DNFS, and key billing metrics.
• May float to cover absentee staffing needs and are expected to remain current on state and federal coding, billing, and revenue integrity changes, ensuring compliance for assigned clients and communicating updates to the team.
• Performs other duties as assigned.

Minimum Education and Experience

• High School Diploma/GED Required.
• 1 to 3 Years of Experience in Hospital Billing.
• Experience in Hospital Operations, Compliance, and Provider Relations Preferred.
• Insurance Follow-up Experience.
• Home Health Care Experience (Billing Side).
• Epic Experience.
• Medicare, Medicaid, HMO and Managed Care Experience.

Required Knowledge, Skills and Abilities

• Required: 1-2 years’ experience hospital billing.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

About the Role

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

Company Information

O.N.E Purpose: Customer Obsession, Embracing New Ideas, Striving for Excellence.

Join An Award-winning Company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership

Culture

We believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Empowering people to challenge the status quo.
• Investing in your professional development.
• Offering comprehensive benefits.
• Creating a supportive and collaborative environment.
• Providing recognition and incentives for excellence.

Equal Employment Opportunity

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.