Billing Associate – Alarm and Suppression

Company Overview

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation. S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award‑winning safety program, and large‑scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

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Job Summary

Billing Associate – Alarm and Suppression. The primary function of this role is to assist the Alarm and Suppression department with financial billings. The company goal is to continuously grow the revenues of the alarm and suppression department while maintaining profits, satisfying customers’ requirements, and staying compliant with required guidelines. This position requires attention to detail, high accuracy, and a close working relationship with the Service Managers. The job requires the ability and desire to work in a fast‑paced, multi‑tasked environment with a focus on customer service and support, quality work performance, and administration.

Responsibilities

• Prepare various contract documents.
• Participate in month‑end closing processes.
• Compile expense reports.
• Print and distribute documents, paperwork, and checked‑in invoices from vendors and branches to account representatives.
• Gather required records to compile all information needed for billing.
• Update customer system inventory in the CRM program for completed billings.
• Enter customer invoices on customer websites and compute the amount due for customer accounts.
• Process and scan billings for approved invoices.
• Prepare invoices, listing items sold, work completed, amounts due, credit terms, and dates of completion.
• Review vendor statements and investigate older items.
• Ensure that all billing and accounting deadlines are met and communicate exceptions as necessary.
• Produce various billing reports, summarizing and analyzing them as necessary.
• Assist with the creation of billing summaries for customers without website billing.
• Submit vendor invoices to Accounts Payable for payment.
• Prepare credit memorandums to indicate returned or incorrectly billed product or services.
• Post transactions to accounting records.
• Work with account representatives as needed to prepare and correct invoices.
• Other duties may be assigned.

Qualifications

• High School Diploma or GED (required).
• 3+ years’ experience in an administrative/billing role (required).
• Accounting experience is a plus.
• Strong customer service skills and willingness to learn new systems and processes (required).
• Experience with Microsoft Office (Word, Excel, PowerPoint) applications (required).