Billing Assistant/Senior Billing Assistant
Essential Duties & Responsibilities
- Monitor and coordinate premiums and customer accounts.
- Aid in resolving billing discrepancies by investigating billing errors and recommending process improvements.
- Administer the policyholder refund process by verifying and ensuring accounts due a refund are handled appropriately and refund checks are printed timely and verified.
- Support administrative functions related to cash processing and billing policyholders.
- Prepare and complete daily cash receipts (payments) and ensure payments are deposited timely.
- Cook up daily bank deposits and ensure that checks are processed timely.
- Ensure payments are promptly recorded and entered into the billing system.
- Review and verify all supporting documentation needed to prepare payments and bills to policyholders.
- Aid in handling billing related customer service inquiries from insureds and producers.
- Aid in reconciling premium and commission disbursements.
Education
An Associate's Degree (AA/AS) from a two-year college or university majoring in accounting, business management, or finance is preferred. Additional appropriate experience will be considered in lieu of a degree.
Experience
One or more years of general accounting or billing experience, including experience working directly with customers, is desired. Experience working in the insurance industry and insurance designations are a plus.
Skills & Knowledge
- Proficient in the use of Microsoft Office productivity tools (e.g. Outlook, Word) to manage work.
- Advanced skills using MS Excel.
- Effective problem-solving skills, including ability to analyze complex issues, find the root cause of the problem, and consider a wide range of alternatives before acting.
- Demonstrate strong verbal and written communication skills, including ability to effectively present information and respond to questions.
- Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
- Demonstrate excellent organizational skills.
- Ability to work independently and interact professionally and effectively in a team environment.
- Demonstrate excellent customer service skills by following directions and interpreting customer needs.
- Demonstrate proficiency with numbers and calculations.
Pay
Salary Range: $38,000 - $60,800/$45,100 - $72,100 Annual. Actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment.
About the Role
AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. We are a national organization that serves local customer needs. Centralization and standardization are key to many AIPSO services because of the inherent economies of scale and other efficiencies. However, our organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests.
Qualifications
None specified.
Benefits
None specified.
Benefits
None specified.
Pay
None specified.
Schedule
None specified.
Skills
None specified.
Qualifications
None specified.
Equal Opportunity Employer
AIPSO is an equal opportunity employer. To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment.
Employment Type
This is a non-management position This is a full time position