Billing Assistant (Austin, TX, In-Person, Full-Time)

About the role

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools, freeing up their entire afternoon for serious training with former pro and D1 athletes. We are hiring a Billing Assistant to own our billing operations from our Austin campus. This is a focused role centered on invoicing, payment tracking, and family billing communication.

This is a full-time, in-person role based at our Austin, TX campus.

Responsibilities

• Issue Invoices: Generate and send accurate invoices to families on the defined billing cadence, applying the correct tuition, fees, and adjustments for each account.
• Track Payments: Record incoming payments, reconcile them against open invoices, and keep every account current in our billing system.
• Follow Up on Overdue Balances: Send reminders, follow up professionally on past-due invoices, and escalate accounts that need attention from leadership.
• Handle Billing Questions: Respond to family billing questions over email and in person quickly and clearly, resolving straightforward issues directly and looping in leadership on anything unusual.
• Maintain Clean Records: Keep the billing system organized, accurate, and audit-ready, including account details, payment history, and adjustments.
• Report on Billing Status: Provide a weekly summary of invoices sent, payments received, and outstanding balances so leadership always knows where things stand.

Requirements

• Billing or Accounts Receivable Experience: You have handled invoicing, payment reconciliation, or accounts receivable work and can walk through the process you followed.
• Attention to Detail: You can be trusted with every invoice amount, payment record, and account balance without exception.
• Professional Communication: You can chase an overdue balance and keep the relationship intact. Your tone stays calm, clear, and respectful in every message and in person.
• Location: Based at our Austin, TX office full-time, in-person. U.S. work authorization required.

Skills

• QuickBooks, Stripe, or Similar Billing Platforms: Hands-on experience with common invoicing, payment processing, or accounting tools.
• School or Membership Billing Experience: Prior experience handling family, member, or subscription billing at a school, gym, or similar organization.
• AI Forward: Comfort using AI tools to draft communications and speed up repetitive work.

Benefits

• Pay: $25/hour