CUSTOMER SERVICE ASSISTANT (FULL TIME)
Job Summary
Serves as a customer service representative in a call center and provides work order management support for staff/customers.
Essential Duties and Responsibilities
- Answers the telephone, responds to customer emails and provides general assistance to customers.
- Reviews and promotes service requests submitted by customers.
- Maintains files and records.
- Prepares routine correspondence, forms and other documents.
- Collections, verifies, retrieves and enters data.
- Operates standard office equipment.
- Completes project assignments.
- Aids in the preparation and proofing of materials for reports and other publications.
- Interacts effectively with staff, students and faculty while conducting daily workplace duties.
- Communicates with customers to complete work in a cost-effective, efficient and safe manner.
- Maintains a clean and safe work environment.
- Performs other duties as assigned.
Fixed Pay Rate
$25.00 per hour
Internal Employee Referral Bonus Available
For more details, please refer to the application instructions.
Requirements
Previous order processing, corrections, special orders, customer onboarding, and keeping accurate records preferred.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical, Dental, Vision, Life Insurance/AD, Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Full-time and part-time positions also offer additional benefits such as Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
Details about paid and/or unpaid time off benefits can be found on the company's website.
About the Role
Works in a temperature-controlled environment with exposure to cold conditions for extended periods of time.
Qualifications
Not specified
Skills
Not specified
Benefits
Not specified
Pay
Fixed Pay Rate: $25.00 per hour
Schedule
Full time schedule. Days may vary, 6:00 am to 2:30 pm.
Company Information
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.