Billing Assistant

Key Responsibilities

• Prepare, distribute, and process monthly prebills and invoices in a timely and accurate manner.
• Manage the prebill to final bill process for assigned attorneys, including coordinating edits, time and expense transfers, fee arrangements, and approved write-offs.
• Respond to attorney, business professional, and client billing inquiries, including providing bill and payment histories, prior invoices, expense details, and e-billing status updates.
• Resolve basic discrepancies and e-billing submission rejections or errors.
• Collaborate with attorneys and legal practice assistants to obtain required information and support the accurate setup and submission of electronic invoices.
• Provide accrual and budget information as required by clients and ensure invoices are submitted by applicable deadlines.
• Create and revise basic spreadsheet reports related to billing and accounts receivable activity.
• Assist with mailing and emailing invoices and statements on a monthly basis.
• Assist collection efforts by mailing correspondence to clients to encourage payment of delinquent accounts and assisting with attorney soft inquiries as needed.
• Work with e-billing specialists to ensure e-billing deductions, appeals and other specific items are handled timely.
• Resolve client billing and e-billing issues and support efforts to address accounts receivable delinquency in a timely and professional manner.
• Identify issues contributing to billing delays and account delinquency and alert management when escalation is appropriate.
• Work collaboratively with attorneys, legal practice assistants, and collections specialists to address e-billed past due accounts and communicate status updates as needed.
• Review Intapp forms daily to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval of same.

Job Requirements

• College degree or an equivalent combination of education and experience.
• Minimum of two years of experience specializing in client accounting required; professional services experience preferred.
• Proficiency in Microsoft Office products such as Word, Excel, and Outlook.
• Experience with Aderant Software preferred.
• Interpersonal skills to communicate professionally and effectively by email, telephone, and in person with attorneys and business professionals.
• Strong attention to detail with a high level of accuracy in data review and analysis.
• Ability to draft correspondence and effectively present information in one-on-one and small group situations to attorneys, clients, and other individuals.
• Ability to perform basic mathematical calculations, including rates, ratios and percentages.
• Ability to exercise sound judgment to carry out detailed instructions and resolve routine issues in standardized situations.

Benefits

• Comprehensive benefits package including health care coverage (medical, dental, and vision), life insurance, short- and long-term disability, paid parental leave, employee wellbeing and EAP programs, paid time off, and a 401(k) retirement plan with employer matching and profit-sharing.
• Reasonable estimate of the current range for applicants physically based in Newark is $30.00 - $35.00 hourly.