Billing and Payment Coordinator

About the role

As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.

What’s in it for you

• Starting pay: $16.50 - $18.50/hour
• Unmatched career growth potential with structured paths and mentorship for advancement
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning and more
• Up to $5,000/year tuition reimbursement
• Certified Great Place to Work with 900+ lifetime workplace award wins

Who we’re looking for

• Ability to work Monday to Friday 5am to 3pm PST or 6am to 4pm PST
• You are driven by helping customers and others
• You are organized and detail-oriented
• You can resolve issues with a calm, professional demeanor
• You have great communication skills
• You are a team player
• You are professionally driven and career motivated
• You are coachable – some office, clerical or billing experience is preferred but not required

What you’ll do

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

Where you'll be

777 N Rainbow Blvd, Las Vegas, NV 89107

Pay

Starting pay: $16.50 - $18.50/hour

Schedule

Monday to Friday 5am to 3pm PST or 6am to 4pm PST

Benefits

• Health, dental and vision coverage
• 401(k) with company match
• Up to $5,000/year tuition reimbursement
• Certified Great Place to Work with 900+ lifetime workplace award wins