Billing and Insurance Coordinator - Infectious Diseases

About the role

The Billing and Insurance Coordinator will play a vital role in supporting virology patients at WUID with benefits enrollment assistance, navigation, and education.

Primary Duties & Responsibilities

• Affords virology patients with their enrollment in Medicare, Medicaid, ACA Marketplace plans, sliding fee scale, patient assistance programs.
• Receives and approves Ryan White Program coverage requests and inquiries from ID faculty and staff, as well as other specialty providers.
• Provides ongoing training for faculty, staff and patients regarding billing, insurance, patient assistance, sliding fee scale, etc.
• Distributes information to virology patients regarding their benefits and insurance enrollment, as well as billing.
• Affords assistance with the invoicing process.
• Safeguards insurance/benefits are accurately documented for patients in EPIC and the Statewide CM database.
• Communicates outcomes of benefit navigation with program managers, case managers, and clinical providers.
• Completes regular documentation in SCOUT and statewide database and Epic EHR regarding benefits related services and outcomes.
• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions: Normal office environment. Patient care setting. Physical Effort: Typically working at desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations. Equipment: Office equipment.

Education

Required Qualifications: Associate degree or combination of education and experience may substitute for minimum education.

Preferred Qualifications

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses

• Certified Application Counselor (CAC) - Centers for Medicare & Medicaid Services (CMS)
• Certified Medicare Counselor (CMC) - Missouri State Health Insurance Program (Missouri SHIP)

Work Experience

Billing Or Insurance (2 Years)

Skills

Benefit Programs, Communication, Educational Outreach, Epic EHR, Insurance, Microsoft Excel, Microsoft Word, Patient Assistance Programs, Relating to Others, Training People

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Salary Range

$54,600.00 - $81,900.00 / Annually

Questions

If you have frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.