Billing and Collections Manager

Diablo Valley Post Acute is seeking an experienced and detail-oriented Billing and Collections Manager to join our team.

About the role

The Billing and Collections Manager supports facility operations by maintaining efficient business office systems and supervising business office staff. The ideal candidate will have strong organizational, leadership, billing, collections, and healthcare administrative experience, preferably in a skilled nursing or post-acute care setting.

Responsibilities

• Obtain managed care and Medi-Cal/Medicaid authorizations, including bed holds.
• Assist with managing resident trust funds, including printing and distributing monthly statements.
• Supervise business office staff, including coaching, performance management, and disciplinary actions as appropriate.
• Maintain facility census and report resident status changes.
• Attend daily stand-up meetings and other operational meetings as requested by the Administrator.
• Assist residents and families with Medi-Cal/Medicaid application processes.
• Prepare TARS and other required documentation as needed.
• Track and manage Medi-Cal/Medicaid redeterminations.
• Participate in billing and payment processes, including preparing bank deposits.
• Perform collection activities related to outstanding accounts and bad debt.
• Schedule, assign, and monitor work activities to ensure operational requirements are met.
• Follow up on assigned tasks and work results to ensure accuracy and timeliness.
• Maintain confidentiality and compliance with all applicable regulations and facility policies.

Requirements

• Previous experience in a Business Office Manager role within a skilled nursing facility, post-acute care center, or healthcare setting preferred.
• Knowledge of Medi-Cal/Medicaid, managed care authorizations, billing, collections, and resident trust accounts.
• Strong leadership and staff supervision skills.
• Excellent organizational, communication, and problem-solving abilities.
• Proficiency with Microsoft Office and healthcare billing software.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

• Medical, Dental, and Vision coverage
• Paid Time Off
• Retirement Plan

Pay

$85,000–$100,000 per year (Depending on Experience)

Schedule

Monday–Friday