Billing & Accounting Coordinator - Trust Services

About the role

Dunham Trust Company (DTC) provides comprehensive trust and fiduciary services including custodial accounts, wealth management, and specialized investment administration. Chartered in 1999 and headquartered in Reno, Nevada, DTC serves high net worth and ultra-high net worth clients with additional offices in Las Vegas and Wyoming.

This is an onsite position in our new downtown Reno location, full time for 40 hours per week.

Responsibilities

• Process accounts payable/receivable for the Trust and Guardian divisions
• Process outgoing ACH transfers, wire transfers, checks, and other client disbursements
• Prepare and generate invoices for Guardian and Case Management services
• Complete discharge accountings and facilitate the closing of client accounts
• Process incoming client payments and apply them accurately
• Assist with the review and verification of daily financial transactions
• Maintain electronic records by filing documentation in Laserfiche
• Reconcile credit card expenses and mileage reimbursements and allocate charges to appropriate client accounts
• Provide operational and administrative support for special projects and departmental initiatives
• Perform other duties as assigned
• Answer and direct incoming telephone calls
• Process incoming and outgoing mail
• Provide administrative support to other team members as needed

Qualifications

Education

• High school diploma or GED (required)
• Associate degree (A.A.) in Accounting, Business, Finance, or a related field (preferred)

Experience

• Two to three years of experience in accounts payable, accounts receivable, billing, bookkeeping, or a similar accounting support role (required)
• Bookkeeping experience (preferred)
• Experience using Salesforce or another customer relationship management (CRM) system (preferred)
• Experience working in financial services, trust administration, legal services, or a professional services environment (preferred)
• Strong organizational and time management skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook

Skills

• Exceptional attention to detail and accuracy
• Strong analytical and problem-solving skills
• Excellent data entry and recordkeeping skills
• Ability to prioritize multiple tasks while meeting deadlines
• Strong interpersonal and customer service skills
• Ability to communicate effectively with clients, attorneys, guardians, vendors, and internal team members
• Ability to work independently while contributing effectively as part of a collaborative team
• Demonstrated initiative, professionalism, and sound judgment when handling confidential information

Pay

$23 to $28 per hour

Benefits

• Medical, Dental & Vision (choices vary by state)
• Life and AD&D Insurance (company paid)
• Short-Term & Long-Term Disability (company paid)
• Flexible Spending Plan (FSA)
• Employee Assistance Plan (company paid)
• Domestic Partner benefits
• Aflac
• 401(k) Plan with generous company match
• Paid Time Off (PTO) and Holiday benefits
• Company-Sponsored Events