Bill Pay Analyst

Bessemer Trust is a family office overseeing $250 billion in assets for over 3,000 individuals and families of substantial wealth. Established in 1907, the firm provides disciplined investment management, sophisticated wealth planning, comprehensive family office services, and highly personalized client service. With more than 1,300 employees across 22 offices, Bessemer Trust remains privately owned and independent, adhering to a fiduciary mindset and collaborative culture.

About the role

The Family Office Management (FOM) Bill Pay Group is seeking a motivated and knowledgeable Bill Pay Analyst to process or approve client bill payments while ensuring accuracy and adherence to firm policies and procedures.

Responsibilities

• Process and approve a high volume of client bills and expenses in accordance with firm policies.
• Provide superior client service, resolving inquiries and discrepancies proactively.
• Administer the client enrollment process, including documentation and form processing.
• Identify and mitigate client issues with a proactive and solutions-oriented approach.
• Support internal colleagues in the administration of the bill payment service.
• Build strong partnerships with Client Advisors and business partners.
• Generate vendor payment reports and other client reports as needed.
• Assist with special projects as assigned.

Requirements

• Bachelor’s degree required.
• Exceptional attention to detail with a sense of urgency and follow-through.
• Ability to handle confidential information with tact and discretion.
• Experience working in a collaborative, team-oriented environment.
• Proficiency in Microsoft Word and Excel.
• Strong data entry skills with an ability to manage multiple tasks in a fast-paced environment.
• Willingness to work overtime as needed.

Pay

The base salary range for this position is $65,000 - $85,000 per year. This range reflects the minimum and maximum base salary we reasonably expect to pay for this role. In addition, this position may be eligible to participate in the relevant business unit’s incentive compensation plan and other compensation programs as applicable.

Benefits

• 401(k) plan with a generous annual profit-sharing contribution.
• Comprehensive medical, prescription, dental, and vision coverage with zero employee contributions for coverage.
• Employer-paid life insurance and short- and long-term disability coverage.
• Paid holidays, vacation, and sick time.
• Paid parental leave.
• Hybrid work environment: 60% in office, 40% remote for most positions.
• Employee assistance program (EAP) and wellness programs.
• Personalized development and career opportunities, including tuition reimbursement support.
• Legal services and financial wellness plans at no cost to employees.