Bilingual Training Specialist (Portuguese)
The Bilingual Training Specialist, Portuguese plays a key role in delivering exceptional customer training for Keeper's cybersecurity platforms. Join one of the fastest-growing cybersecurity companies and help millions of people and thousands of organizations secure their digital identities.
About the role
This is a 100% remote position, with the option to work a hybrid schedule for candidates based in the Chicago, IL metro area. The role requires PT (Pacific Time) hours (Monday through Friday 8:30am - 5:00pm).
Responsibilities
- Deliver structured customer training sessions using established materials and guidance to support the adoption of Keeper products
- Facilitate virtual training sessions, workshops, and (where applicable) webinars while encouraging participant engagement and interaction
- Use and maintain existing training materials and learning resources, contributing minor updates or improvements when identified
- Incorporate approved interactive elements into training sessions to support engagement and learning retention
- Engage with customers to understand training needs and gather feedback through undefined processes
- Provide post-training follow-up and basic support to reinforce learning outcomes and address common questions
- Maintain accurate documentation of training sessions and customer interactions to support continuity
- Follow established training standards, workflows, and documentation practices
- Communicate clearly and professionally with customers in English, both verbally and in writing
- Support basic LMS user needs, including login questions, course access, and directing users to appropriate training resources
- Affiliate with updating training modules and materials in accordance with established approval and review processes
Requirements
- 1+ years of experience in training development and delivery or customer support, preferably in a SaaS B2B environment or customer service environment
- Bilingual with English and Portuguese fluency (both verbal and written)
- Strong understanding of SaaS products and technologies
- Excellent communication and presentation skills
- Ability to adapt training content to varying audience needs and skill levels
- Exceptional organizational and project management skills
- Experience with Google Docs and MS-office tools
- Excellent communication and interpersonal skills, with the ability to effectively manage customer relationships
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team, across global regions and time zones
Qualifications
- Not specified
Skills
- Not specified
Benefits
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
- Voluntary Short/Long Term Disability Insurance
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- Above-market annual bonuses
Pay
- Not specified
Schedule
- Hybrid schedule available for candidates based in the Chicago, IL metro area
Company Information
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. Keeper’s cybersecurity software is trusted