Bilingual Support Administrator

About the role

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking several full-time Bilingual (Spanish Speaking) Support Administrators (SA) to facilitate the development of person-centered plans for individuals that promote self-determination. Develop, authorize and revise a personal budget based upon needs and outcomes identified in the plan. Assist individuals and their families to explore and obtain services and supports. Implement an ongoing system of review.

Responsibilities

• Act as the primary point of coordination for the person-centered planning team.
• Utilize an assess/plan/review/revise process to help teams plan for each individual assigned.
• Aid individuals and teams to identify issues, areas of potential risk, and outcomes that are important to and for the individual.
• Complete and/or coordinate thorough assessments to determine the need for services and supports.
• Facilitate the development of a person-centered plan, including the determination and direction of needed supports.
• Revise assessments as needs change and annually.
• Identify funding sources for supports identified in the Individualized Service Plan (ISP) by utilizing a hierarchy of funding options applicable to each person.
• Plan with teams to access services that are cost efficient and effective to meet the needs described in the ISP.
• Establish and approve budgets for services based upon the individual’s assessed needs and preferred ways of meeting those needs.
• Manage the fiscal processes related to service authorizations, including use of local and statewide projection tools.
• Manage processes related to prior authorization as necessary and respond to requests for revisions of authorizations as needed.
• Establish and maintain contact with service providers and natural supports as necessary to ensure that services are effectively coordinated by appropriate providers.
• Promote community presence and participation.
• Provide referral and linkage to community resources to help individuals meet their needs and to engage with their communities.
• Implement an ongoing system of monitoring continuous plan review to ensure that supports are delivered according to each individual plan, that progress is being made toward desired outcomes and that individuals are satisfied with services.
• Take action to remedy any immediate concerns regarding health and welfare.
• Aid individuals in choosing providers as needed.
• Assist with enrollment onto Medicaid waivers as appropriate.
• Complete all related paperwork accurately and in a timely manner to ensure maintenance of funding for supports, including development and recommendation of plans for approval to DODD when services included in plans are funded through the DODD Medicaid Waivers.
• Establish an individual’s eligibility for services of County Board of DD.

Requirements

• A Bachelor’s Degree in Special Education, Social Work, Psychology or related area.
• Experience providing service coordination and/or experience working in a DD program are highly recommended.
• The ability to obtain and maintain SSA certification with certification occurring within state statute time lines.
• Hold a valid driver's license and the ability to maintain an insurable driving record according to Cuyahoga DD policy.

Qualifications

• Qualified Spanish Bilingual candidates must be fluent in both English and Spanish (reading, writing, and speaking).

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Knowledge of developmental disabilities and support systems.
• Proficiency in Microsoft Office Suite.

Benefits

Variety of benefits including over 40 paid days off a year, flexible work schedule, hybrid schedule, great government pension through Ohio PERS, low-cost major medical insurance, free dental, vision, life, and temporary disability insurance, professional development reimbursement, membership dues reimbursement, mileage reimbursement, and more. Click here to download a PDF with more detailed information.

Pay

The starting salaries for our SAs are covered in a Collective Bargaining Agreement (Union Contract). The starting salaries are based on education: BA $54,515 and MA $56,150. However, a qualified bilingual candidate will receive an additional 3% per the Union Contract. These salaries are not negotiable, as they are outlined in the SEIU District 1199 Collective Bargaining Agreement.

Schedule

Employee will be required to drive extensively both within and beyond Cuyahoga County in order to perform the duties of a Support Administrator. Therefore, access to reliable transportation (personal vehicle) is a necessity and essential function of this position. Planning meetings will be held in individual/family homes, throughout the community and during the evenings and weekends.

Remote Work

All positions come with the expectation that the employee will work onsite at an assigned facility in Cuyahoga County some days each week as directed. If you need a fully remote position, this position is not for you.

Equal Opportunity, Diversity, and Inclusion

The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person’s sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community.