Bilingual Benefits Administrator

About the role

The Benefits Administrator is responsible for the day-to-day administration of employee benefits programs, ensuring accurate enrollment, compliance with applicable regulations, and a positive employee experience. This role serves as a key resource for employees regarding health, retirement, leave, and wellness benefits while partnering with Human Resources, payroll, and external vendors.

Responsibilities

• Administer employee benefits programs, including medical, dental, vision, life insurance, disability, retirement, and wellness plans.
• Process new hire enrollments, qualifying life event changes, and benefit terminations.
• Maintain accurate employee benefits records within HRIS and benefits administration systems.
• Respond to employee inquiries regarding eligibility, coverage, claims, and enrollment processes.
• Aid with annual open enrollment activities, including employee communications and system updates.
• Reconcile monthly benefit invoices and work with payroll to ensure accurate deductions.
• Collaborate with insurance carriers, brokers, and third-party administrators to resolve issues and maintain service levels.
• Monitor compliance with federal, state, and local regulations related to employee benefits.
• Assist with leave administration, including FMLA, FAMLI, ADA accommodations, and other leave programs as applicable.
• Prepare reports, audits, and documentation related to benefits administration.
• Support the development and communication of benefits policies, procedures, and educational materials.
• Maintain confidentiality of employee and organizational information.

Requirements

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field.
• Strong organizational skills and document control discipline.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Must be Bilingual.
• 2+ years of HR administrative experience, preferably in construction, engineering, or project-based industries.
• Working knowledge of labor compliance, payroll practices, and employment law.
• Experience with HRIS systems and benefits platforms.

Preferred

• Experience with HRIS systems and benefits platforms.