Bilingual Spanish Health Coach & Educator (Home Visits | Maricopa County, AZ | Mileage Reimbursed)

About the role

Alignment Health is seeking a compassionate, organized, and motivated Bilingual Spanish Health Coach & Educator to support members throughout Maricopa County, Arizona.

Responsibilities

• Conduct approximately 6-8 in-home member visits per day
• Spend the majority of your workday in the field meeting members in their homes
• Build trusted relationships with members, caregivers, and families through health coaching and education
• Work independently while managing a daily schedule of member visits
• Daily local travel is an essential component of this role
• Member visits are generally organized by geographic service areas or quadrants to support efficient scheduling and reduce driving time
• Mileage reimbursement is provided from the time you leave home until you return home
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM Mountain Time
• Service Area & Travel Requirements: Supports members throughout Maricopa County, Arizona, including areas such as North East, South West, and Central Phoenix Service Areas.
• Candidates should be comfortable driving throughout their assigned service area and conducting multiple in-home visits each day.

General Duties/Responsibilities

• Contacts patients that are eligible for Alignment’s Care at Home program and provides necessary wellness coaching to reduce or eliminate high-risk behaviors
• Collaborates with advanced practice clinicians and/or social worker to develop an action plan
• Encourages adoption of habits that are conducive to a higher quality of life
• Responsible for delivering a high level of patient service and increasing member retention and satisfaction
• Aids patients with accessing community resources and social services to address social determinants impacting health and wellbeing
• Develops and distributes health education materials to identified patients, caregivers, and/or families
• Carefully coordinates Care with other Alignment team members, including health-related vendors for optimal patient care

Experience

• Minimum (1) year of experience as a wellness or health coach or educator
• Preferred: Senior care experience

Education

• Required: High School Diploma or GED
• Associate’s degree or two years additional experience in lieu of education
• PREFERRED: Bachelor’s Degree

Specialized Skills

• Able to communicate positively, professionally and effectively with others
• Provide leadership, teach and collaborate with others
• Solid knowledge of specific diseases, lifestyle-related topics, nutrition, and exercise
• Knowledge of and experience with applying the stages of change or a similar behavior change model
• Excellent interpersonal skills with the ability to foster trust and respect among customers and coworkers
• Able to work independently and remotely
• Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations and AHP policies
• Proficient computer skills including Microsoft Office Excel, Word and PowerPoint
• Strong time management and route-planning skills to efficiently manage multiple home visits throughout the assigned territory
• Comfortable working independently in a field-based environment with frequent local travel
• Able to navigate changing daily schedules and prioritize member visits across multiple coverage areas
• Effective written and verbal communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors
• Able to perform mathematical calculations and calculate simple statistics correctly
• Able to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution

Problem-Solving Skills

• Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment

Licensure

• Required: Current, valid, unrestricted driver's license
• Reliable personal transportation for daily travel throughout the assigned service area
• Ability to maintain automobile insurance in accordance with company requirements
• Ability to travel locally throughout Maricopa County and transport necessary work materials

Pay Range

$44,987.00 - $67,480.00

Benefits

Not specified

Qualifications

• Bilingual English and Spanish

Skills

• Communication
• Leadership
• Interpersonal skills
• Time management
• Route planning
• Problem solving
• Mathematics
• Computer skills
• Healthcare knowledge
• Behavior change model
• Confidentiality and privacy
• Driver's license
• Travel
• Insurance
• Vehicle maintenance

Benefits

Not specified