Bilingual (Spanish) Financial Service Representative

About the Company

Join Heights Finance, a proud member of the Attain Finance family, and kickstart your career in consumer finance. With over 50 years of expertise, we provide credit solutions across the U.S. and Canada, offering convenient and accessible financial services. As part of Attain Finance, our portfolio includes brands like Cash Money® and LendDirect®. We thrive on innovation, collaboration, and valuing every team member's contributions.

Stories of Success

Ashley S., District Manager - Alabama

"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. The company values its team members and promotes from within. Today, I serve as a District Manager, a position I moved into in 2021. Heights Finance offers excellent benefits, a set schedule for work-life balance, and supportive leadership. The open culture encourages sharing ideas, and I truly love working here."

Jessica W., Operations Trainer - United States

"Since joining Heights Finance as a Branch Manager in 2013, I’ve enjoyed internal transitions and promotions. These experiences prepared me for my current role as an Operations Trainer. Supervisors ensured I had the training and support needed, and the camaraderie among peers was unparalleled."

Responsibilities

• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Qualifications

• Community Impact: Demonstrated ability to make a positive difference in the community through customer service, project management, or team support.
• Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
• Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.
• Industry Experience: 1-2 years in consumer finance, lending, or banking industries preferred.

Work Location & Schedule

222 E Van Buren Ave. Ste 503, Harlingen, TX 78550

Full Time - Monday through Friday, 8:30am to 5:30pm, with evenings and weekends based on business needs/peak seasons.

Pay

The base hourly range for this position is $15.25 - $21.75. The actual base hourly offered will be determined by various factors, including location, skills, knowledge, competencies, and experience.

Benefits

• Paid Time Off, Medical, Dental, Vision, and other voluntary coverages starting day one.
• 401(K) program with company match, eligible 30 days post hire, starting on the 1st of the month.
• Employee Assistance Program and Emergency Relief Fund.
• Diversity and Inclusion Council.
• Tuition Reimbursement and Leadership Development Programs.
• Potential to earn through the Monthly Bonus Program.