Bilingual (Spanish) Branch Manager III - Champions

About the role

The Branch Manager will be responsible to the Market Director for maximizing the sales function and goal achievement, and the day-to-day operations for assigned retail office location. Actively seeks out members of SEGs and community groups to generate loans and deposits.

Responsibilities

• Research member inquiries to ensure increased sales, proper follow-up and continued member satisfaction
• Identify and maximize the use of credit union services by each member
• Ensure facilities are well kept and maintained
• Travel as needed to promote Credit Union membership
• Comply with all policies and procedures of the credit union relative to branch operations and member transactions

Requirements

• Bachelor’s degree or equivalent experience
• Approximately three to five years of demonstrated progression in job related experience
• Bilingual in Spanish required
• Good credit history for consideration

Skills

• Knowledge of credit union operations and retail delivery services and systems
• Ability to successfully lead and motivate assigned sales team in achieving organizational goals
• Ability to coach, mentor and provide timely performance feedback for assigned employees
• Ability to manage location(s) to include all facets of teller operations, cash management, teller staffing and member service
• Knowledge of the retail office operations technology and procedures and the ability to train others with this expertise
• Ability to troubleshoot problems with members with regards to service, policies and procedures of the Credit Union
• Experience in managing in-house and outsource operations

Benefits

Chartway offers a competitive salary and a comprehensive benefits package.

Pay

Hiring Range: $70,000 - $85,000 annually ($2,692.30 - $3,269.23 bi-weekly salary). Higher compensation may be considered based on experience, qualifications, and internal equity.

Schedule

Branch Hours: Monday – Thursday 9:00 AM – 5:00 PM; Friday 9:00 AM – 6:00 PM; Saturday 9:00 AM – 1:00 PM