Bilingual Social Worker (Russian/English Speaking) - Holocaust Survivor Program

About the Role

Provide casework services and advocate for clients in the Holocaust Survivor Program.

Responsibilities

• Conduct intakes, provide accurate information and referrals.
• Screen and assist clients with applications and re-certifications for entitlements and benefits.
• Assess clients in their home, hospital, or other institutional setting as appropriate.
• Advocate on behalf of clients and arrange for provision of services; develop, implement, and follow up on care plans.
• Provide supportive counseling to clients as needed.
• Maintain ongoing communication with client, family members, and other collaterals as appropriate.
• Maintain complete and accurate case notes utilizing the program's data system; prepare required documentation in case file within organizational time frames.
• Maintain and report on statistics according to Selfhelp standards, utilizing the program's data system and other forms of record keeping as needed.
• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner.
• Facilitate and assist at social, recreational, and other group activities and events.
• Supervise social work students (if applicable).
• Adhere to organization's standards by completing annual mandatory trainings in a timely manner on topics including—but not limited to—Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA, and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
• Support organization's mission by striving for excellence in all aspects of the job with a focus on positive interpersonal relationships with co-workers.
• Adhere to the organization's policy in regards to absenteeism, appearance, and health and safety standards.

Requirements

• Bachelor’s degree required; MSW required.
• Bilingual in Russian (read and write).
• Case management experience minimum of 2 years.
• Working knowledge of Microsoft Office Suite and other technology.
• Excellent communication and listening skills.
• Excellent customer service skills with a focus on treating clients with respect and dignity.
• Able to multi-task and work independently with great attention to detail.

Schedule

Monday - Friday, 9AM - 5PM.

This position is hybrid: 2 days working from home and 3 days in the office located in Washington Heights.

This role requires regular field visits (2-3 times per week) to client homes and/or facilities within the Bronx and Washington Heights area. Candidates must be comfortable traveling via public transportation.