Bilingual Sales Coordinator (Spanish)

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators promptly resolve customer concerns to ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store.

Job duties involve contact with customers (which may include minors) and access to cash, payment methods, electronic equipment, personal information, store merchandise, and other items of value. The Company requires a review of criminal history to protect its business, operations, reputation, and the safety of its customers, staff, and the public.

This is a part-time role located at Store #1778, 5212 E. ML Ave, Kalamazoo, MI 49048.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion (with or without reasonable accommodation)
• Willing to work all scheduled hours, which may include evenings and weekends (with or without reasonable accommodation)
• If internal to Sherwin-Williams, must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, must have completed all HR Cloud eLearning courses required for your current position

Qualifications

• Have a valid, unrestricted Driver’s License (preferred)
• Have at least a High School diploma or GED (preferred)
• Have at least one (1) year of experience working in a delivery, retail, or customer service position (preferred)
• Have previous work experience selling paint and paint-related products (preferred)
• Have previous work experience operating tinting and mixing equipment (preferred)

Pay

Pay starts at $15.00 an hour.

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose and achieve great results for customers and our business.

Sherwin-Williams invests in its people through rewards, benefits, and flexibility to enhance health and well-being, career development opportunities, and an inclusive team environment.